Refund and Cancellation Policy
Uniform Orders:
- All uniform orders are considered custom and are non-refundable once design approval is received.
- Cancellations are not permitted after production has started.
- In the rare event of a production error or defect, Alliant Marketing will work with the Client to provide a correction or reprint at no additional cost.
Sponsor Portal Fees:
- Monthly portal management fees are non-refundable once billed.
- Clients may cancel ongoing portal service with 30 days’ written notice.
- No partial-month refunds will be issued.
Sponsor Ad Payments:
- Clients are solely responsible for any refund, credit, or dispute with their own sponsors.
- Alliant Marketing does not handle third-party sponsor payments or resolve disputes on behalf of the Client.